Author Topic: Americans Who Use Ride-Hailing Services and Cabs Prefer the Former, Even at Air  (Read 80 times)


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42% of respondents who have used both services said they’re more likely to use cabs during surge-pricing periods, while 34% still preferred ride-hailing platforms.

A study conducted earlier this year by Bruce Schaller, a transportation consultant who previously served as the policy director for the NYC Taxi and Limousine Commission, found that transportation network companies such as Uber Technologies Inc. and Lyft Inc. transported approximately 2.61 billion total U.S. passengers in 2017, a 37 percent increase from 1.90 billion in 2016. The report determined that approximately 20 percent of the 2017 transportation network companies’ ridership represented a loss of taxi cab ridership, “which declined by about 50 percent from 2012 to 2017.”

Despite declining taxi ridership, Schaller said he still believes cabs will play an important role moving forward, particularly in large cities and airports, where “what people want most is to get from point A to B quickly.”

“When there are more taxis available to people and there’s surge pricing, it makes sense that they’d switch back,” Schaller said.